Contact 1MD Customer Service
1MD Phone Numbers and Emails
Toll-Free Number:
-
(888) 393-4030
1MD Emails:
Media
support@1md.org
Contact Information
1MD Website:
1MD Help Center:
Corporate Office Address:
1MD
14900 Ventura Blvd #310
Sherman Oaks,
California
91403-3470
United States
Other Info (opening hours):
Hours:
Mondau - Friday: 5:00 am - 4:00 pm PST
How Good is 1MD's Customer Service?
Summary of 1MD Customer Service Calls
607
TOTAL
CALLS
CALLS
05:02
AVG CALL
DURATION
DURATION
28%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call 1MD?
Activation/ Cancellation Question:
- “Cancel order”
- “Cancel”
- “Cancellation of order”
Request for Information Question:
- “Order inquiry”
- “Question about order”
- “Questions about returning”
Return/ Replace Question:
- “Need return label”
- “My last bottle of Vision MD expires 08/24, but the capsules are runny and sticky. Why? Are they still good? Will you send a replacement?”
- “Return product”
Shipping and Delivery Question:
- “Haven't received order yet 9 days”
- “Delivery.”
- “Did not receive probiotic”
Account Question:
- “Cacel membership”
- “My Subscription”
- “To add a supplement to my account”
Product/ Service Question:
- “Product that I did not order”
- “Questios about product”
- “Having problems with yout product”
Payments and Charges Question:
- “Reocurring charges”
- “Unauthorized charge”
- “Over charged.”
Refund Question:
- “Refund and cancel future shipments”
- “Refund”
- “Refund on wrong order”
Website/ Application Question:
- “I need information in placing my order online”
- “Can't fill order online”
- “There website is not taking my order have tried several times and customer service is continually busy.”
Cards Question:
- “Trying to place order card gets denied”
- “Card declinrd questions about product”
Staff Question:
- “I was far from ‘pissed of’. I love your products and United States customer service. I just needed to talk through some changes I need to make in my health supplement regiment. The nutritionist will call me Monday to go over a few things.”
- “Customer service”
Other Question:
- “How do you use glucosemd”
- “Correct an order”
- “Dispute”
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1MD